Tobi Zavala has worked with the Arizona Board of Behavioral Health Examiners since 2010 as Interim Executive Director, Deputy Director, Assistant Director, and Compliance Officer before becoming Executive Director in 2014.
Zavala says her objectives are “to maintain the safety and the welfare of the public, ensure licensees and applicants are treated fairly and equitably, and monitor behavioral health and licensing trends to keep the board aligned with federal and national standards.”
One method to fulfilling the board’s mission is through the implementation of jurisprudence tutorials, which measure an individual’s mastery of the knowledge and skills regulated by state law. Zavala reached out to CCE to inquire about the possibility of creating a jurisprudence tutorial as an educational tool for behavioral health professionals.
“I came up with this idea for our board when we had licensees consistently come before us with questions,” she says.
CCE and the Arizona board worked together to develop two jurisprudence tutorials that eventually became mandatory continuing education requirements for licensee renewal and clinical supervisor requirements.
"We started out with the Statutes/Regulations tutorial, which is a requirement for each 2-year renewal period and is part of the 3 hours of continuing education required,” she says. “We had a lot of positive feedback, so we decided to see if we could also do one for clinical supervisors. We now require that tutorial every 3 years for the renewal of the clinical supervision requirement. As a board, we educate and provide information to our licensees, and this is now a pathway for us to do that.”
CCE develops jurisprudence tutorials and assessments using subject matter experts and psychometricians to ensure items accurately measure the information state legislators have determined are necessary for safe practice. We also provide and maintain the online platform that houses the tutorials, CCE Academy.
“CCE has made themselves assessable and responds timely to requests from our board,” Zavala says. “Additionally, being that they are a third party to the tutorial, if licensees or applicants have IT or other issues, they contact CCE directly. The cost is minimal to the licensees, and the experience is very rewarding.”
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