For more than 20 years, CCE has provided education reviews and full-service management to associations, state licensing boards, and credentialing bodies in the mental health and human services fields. Our services include board support, credentials management, licensure services, technology management, conference and event planning, and more. Whether your organization is looking for comprehensive administrative support, review assistance, or consultation, we can customize a business solution to fit your needs
“We relieve our clients’ boards of directors from their daily responsibilities of management and operations, and that allows them to focus on their core competencies and their organizations’ mission. Because we focus on the areas of mental and behavioral health, most of these boards consist of volunteers. Our expertise with nonprofits gives us the advantage of understanding anticipatory management; we know the challenges that they typically face.”
- Robin Colburn, Director, Contracted Management Services
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The North Carolina Board of Licensed Clinical Mental Health Counselors (NCBLCMHC) was established to regulate the activities of professionals who provide counseling services to ensure the protection of our public’s health, safety, and welfare.
Dr. Denauvo M. Robinson, NCC, ACS, LCMHCS, NBCCH, is the Board’s chair. He is in his fourth term and has served as chair for two terms. Robinson retired after 45 years serving as president and CEO, vice chancellor, executive director, vice president, headmaster, and psychological counselor in education and community-related settings.
CCE has provided full board support and operations for NCBLCMHC since 2014, and Robinson says the relationship has contributed greatly to the Board’s success. “CCE has been an outstanding partner and management company,” he says. “Two years ago, the Board embarked on a major effort to change our name and the name of the licenses we confer, establish an Impaired Professionals Program, and create an opportunity for licensure reciprocity with other states. CCE’s staff was extremely helpful in creating a strategic plan to involve our public in the process, inform them of our progress, and share with them our success after North Carolina Senate Bill 537 became a law in 2020.” This bill amended the licensure names for Licensed Professional Counselor (LPC) to Licensed Clinical Mental Health Counselor (LCMHC) and Licensed Professional Counselor Associate (LPCA) to Licensed Clinical Mental Health Counselor Associate (LCMHCA). It also amended some NC Medicaid behavioral health clinical coverage policies.
When the COVID-19 pandemic necessitated changes in the Board’s work, CCE stepped in to help streamline the vital processes.
“We were challenged by the impact of COVID-19 on our over 10,900 licensees, their families and clients,” Robinson says. “Working hand-in-hand with the CCE management staff, the Board made decisions to extend deadlines for applications, renewals, and supervision reports. In addition, we decided to close the office and allow staff to work from home and continued to hold virtual Board meetings. CCE staff updates our website on a daily basis in order to proactively inform our licensees and applicants of changes that affect their livelihood.”
Robinson says the Board continues to be impressed by the collaboration.
“We have been extremely pleased with the working relationship we have had with CCE,” he says. “The heart of that relationship is the people who have been assigned to work with us. The staff has been engaged and exhibits a high quality of professionalism in all that they do.”
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