Charlene Overby joined the Center for Credentialing & Education (CCE) earlier this year as its Learning Management System administrator.
A native of Palmdale, California, Overby moved to North Carolina in 1996. She earned her bachelor’s degree in business development and law, and her master’s in human resources development, both from Western Carolina University.
Before coming to CCE, she worked in the Human Resources and Training and Development departments of a large accounting firm in Greensboro, North Carolina, where she ran the LMS for 15 years and helped accountants meet their annual continuing education requirements.
In her current role, Overby makes sure that CCE Academy is running smoothly and resolves customers’ issues.
“I’m a fan of lifelong learning, and I enjoy being able to help people with continuing education,” she says. “I find it gratifying to be able to give someone an answer right away when they call in with questions or need help accessing their state jurisprudence assessment or their records.”
Most recently, Overby helped to provide clients in Greece with access to CCE’s new Global Career Development Facilitator (GCDF) curriculum.
“I enjoyed the challenge of learning the Moodle platform for the GCDF online curriculum and look forward to rolling it out and providing support for additional partners,” she says.
When she’s not working, Overby enjoys weekend trips to the mountains and the beach with her husband and watching horror movies.