To register to take an examination for counseling licensure, start by checking the information for your state. You can do this using the NBCC State Board Directory.
After you have completed the registration process and are approved to schedule your examination, you will receive an email from Pearson VUE with your candidate ID number. There are two ways to schedule an appointment for the examination:
1. Online scheduling: This is the preferred method. To use this service:
OR
2. Telephone: Call Pearson VUE at 866.904.4432 to schedule an examination appointment. This toll-free number is answered from 7 am to 7 pm Central time Monday through Friday. You may experience extended hold times.
When scheduling an examination, be prepared to confirm a location, communicate a preferred date and time for testing, and provide your candidate ID number. Pearson VUE uses the candidate ID as an identification number in maintaining your record. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the test center (for the in-person administration) or to report for testing (for the online administration).
Pearson VUE has developed a short video to demonstrate what you can expect at a test center.
The Center for Credentialing & Education offers two options for taking the Board Certified Coach Examination (BCCE) through our testing partner, Pearson VUE. Individuals can test in person at a Pearson VUE test center or online from any secure location through the OnVUE platform. Although in person provides a more user-friendly and straightforward testing experience, the information below will assist you in choosing the option that best suits your needs.
Once you have been approved to sit for the BCCE, you will receive an email from Pearson VUE with your candidate ID number. There are two ways to schedule an appointment for the examination:
1. Online Scheduling: This is the preferred method. To use this service:
OR
2. Telephone: Call Pearson VUE at 866.904.4432 to schedule an examination appointment. This toll-free number is answered from 7 am to to 7 pm Central Time, Monday through Friday. You may experience extended hold times.
When scheduling an examination, be prepared to confirm a location (for in-person testing), communicate a preferred date and time for testing, and provide your candidate ID number. Pearson VUE uses the candidate ID as an identification number in maintaining your record. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the test center (for the in-person administration) or to report for testing (for the online administration).
Pearson VUE has developed a short video to demonstrate what you can expect at a test center.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs) for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
If you require a special accommodation(s) during the examination (e.g., an ADA-recognized disability, or if English is your second language), you must indicate your request when you submit your examination registration. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy. We also recommend uploading the appropriate documentation verifying your need for the request at the time of registration. All requests for accommodations are reviewed individually and are subject to approval.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You must bring:
Note: The first and last name that you use to register for the examination must exactly match the first and last name on the IDs presented on test day. Both required IDs must be issued by the country in which you are testing. If you do not have qualifying IDs issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have any questions or concerns about the IDs you are required to bring to the test center, please contact Pearson VUE customer service.
The following security procedures apply during the examination:
You may take a break(s) at your discretion, but you will not be given additional testing time. You are prohibited from accessing cell phones, study materials, and/or any other unauthorized devices for any reason during your break.
Pearson VUE continues to closely monitor the COVID-19 pandemic and will adjust test center operations as needed. For updated guidance on health and safety practices, testing candidate policies, and location-specific testing information, visit the Pearson VUE website.
Although in-person testing at a Pearson VUE test center is the preferred option and provides a more user-friendly and straightforward testing experience, we recognize this is not feasible for all candidates. Before scheduling an online examination administration, individuals are encouraged to familiarize themselves with the below information, requirements, and specifications to ensure they can meet all criteria before registering.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs)for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
Only specific, limited accommodations may be available for those candidates opting for the OnVUE online administration of any examination. For security reasons, no unscheduled breaks will be permitted during the OnVUE test administration, regardless of approved accommodations. If a candidate anticipates needing additional breaks outside the scheduled 15-minute break, or is approved for frequent or scheduled breaks, the candidate is urged to test in person. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You will be prompted to capture:
Note: The first and last name that you used to register for the examination must exactly match the first and last name on the ID that is presented on test day. If the identification you submit does not pass the initial review, you may be asked to submit an alternative option. All required IDs must be issued by the country in which you are testing. If you do not have a qualifying ID issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have questions or concerns about the IDs you are required to bring with you to the test center, please contact Pearson VUE customer service.
Before choosing OnVUE, evaluate your equipment and intended testing location to ensure that you meet ALL requirements for online testing: home.pearsonvue.com/op/OnVUE-technical-requirements. If you have questions about these system requirements, please contact Pearson VUE customer service.
Absolutely no other individuals (including children) or pets (except service animals) are allowed in the testing environment. We recommend using a room that has a door with a lock to reduce the likelihood of an interruption. Interruptions (including contact with any person other than the examination proctor) will result in disqualification from the online examination. In this case, the examinee will need to reregister for the examination with a new fee and plan to schedule an in-person appointment at a Pearson VUE test center.
Examinees must keep their webcam, speakers, and microphone on for the duration of the examination. Headphones and headsets are not allowed during testing (unless as part of an approved SEA). Additionally, examinees are not allowed to have textbooks, cell phones, smart watches, or other materials on their desks or within reach in the testing environment.
With both administration formats, candidates can test a maximum of three times during the 2-year period that their BCC application remains open, with a minimum 90-day waiting period between examinations. Only upon passing the BCCE will you be certified as a BCC.
Candidates wishing to retake the examination should reregister using their application in the Credentialing Gateway.
If you have any questions about the BCCE, please contact us at credentialinfo@cce-global.org with the subject line "BCC Examination."
The Center for Credentialing & Education offers two options for taking the TeleMental Health Examination (TMHE) through our testing partner, Pearson VUE. Individuals can test in person at a Pearson VUE test center or online from any secure location through the OnVUE platform. Although in person provides a more user-friendly and straightforward testing experience, the information below will assist you in choosing the option that best suits your needs. Although in person provides a more user-friendly and straightforward testing experience, the information below will assist you in choosing the option that best suits your needs.
Once you have been approved to sit for the TMHE, you will receive an email from Pearson VUE with your candidate ID number. There are two ways to schedule an appointment for the examination:
1. Online scheduling: This is the preferred method. To use this service:
OR
2. Telephone: Call Pearson VUE at 866.904.4432 to schedule an examination appointment. This toll-free number is answered from 7 am to to 7 pm Central Time, Monday through Friday. You may experience extended hold times.
When scheduling an examination, be prepared to confirm a location (for in-person testing), communicate a preferred date and time for testing, and provide your candidate ID number. Pearson VUE uses the candidate ID as an identification number in maintaining your record. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the test center (for the in-person administration) or to report for testing (for the online administration).
Pearson VUE has developed a short video to demonstrate what you can expect at a test center.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs) for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
If you require a special accommodation(s) during the examination (e.g., an ADA-recognized disability, or if English is your second language), you must indicate your request when you submit your examination registration. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy. We also recommend uploading the appropriate documentation verifying your need for the request at the time of registration. All requests for accommodations are reviewed individually and are subject to approval.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You must bring:
Note: The first and last name that you use to register for the examination must exactly match the first and last name on the IDs presented on test day. Both required IDs must be issued by the country in which you are testing. If you do not have qualifying IDs issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have any questions or concerns about the IDs you are required to bring to the test center, please contact Pearson VUE customer service.
The following security procedures apply during the examination:
You may take a break(s) at your discretion, but you will not be given additional testing time. You are prohibited from accessing cell phones, study materials, and/or any other unauthorized devices for any reason during your break.
Pearson VUE continues to closely monitor the COVID-19 pandemic and will adjust test center operations as needed. For updated guidance on health and safety practices, testing candidate policies, and location-specific testing information, visit the Pearson VUE website.
Although in-person testing at a Pearson VUE test center is the preferred option and provides a more user-friendly and straightforward testing experience, we recognize this is not feasible for all candidates. Before scheduling an online examination administration, individuals are encouraged to familiarize themselves with the below information, requirements, and specifications to ensure they can meet all criteria before registering.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs)for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
Only specific, limited accommodations may be available for those candidates opting for the OnVUE online administration of any examination. For security reasons, no unscheduled breaks will be permitted during the OnVUE test administration, regardless of approved accommodations. If a candidate anticipates needing additional breaks outside the scheduled 15-minute break, or is approved for frequent or scheduled breaks, the candidate is urged to test in person. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You will be prompted to capture:
Note: The first and last name that you used to register for the examination must exactly match the first and last name on the ID that is presented on test day. If the identification you submit does not pass the initial review, you may be asked to submit an alternative option. All required IDs must be issued by the country in which you are testing. If you do not have a qualifying ID issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have questions or concerns about the IDs you are required to bring with you to the test center, please contact Pearson VUE customer service.
Before choosing OnVUE, evaluate your equipment and intended testing location to ensure that you meet ALL requirements for online testing: home.pearsonvue.com/op/OnVUE-technical-requirements. If you have questions about these system requirements, please contact Pearson VUE customer service
Absolutely no other individuals (including children) or pets (except service animals) are allowed in the testing environment. We recommend using a room that has a door with a lock to reduce the likelihood of an interruption. Interruptions (including contact with any person other than the examination proctor) will result in disqualification from the online examination. In this case, the examinee will need to reregister for the examination with a new fee and plan to schedule an in-person appointment at a Pearson VUE test center.
Examinees must keep their webcam, speakers, and microphone on for the duration of the examination. Headphones and headsets are not allowed during testing (unless as part of an approved SEA). Additionally, examinees are not allowed to have textbooks, cell phones, smart watches, or other materials on their desks or within reach in the testing environment.
With both administration formats, candidates can test a maximum of three times during the 2-year period that their BC-TMH application remains open, with a minimum 90-day waiting period between examinations. Only upon passing the TMHE will you be certified as an BC-TMH.
Candidates wishing to retake the examination should reregister using their application in the Credentialing Gateway.
If you have any questions about the TMHE, please contact us at credentialinfo@cce-global.org with the subject line "TeleMental Health Examination."
The Center for Credentialing & Education offers two options for taking the Human Services-Board Certified Practitioner Examination (HS-BCPE) through our testing partner, Pearson VUE. Individuals can test in person at a Pearson VUE test center or online from any secure location through the OnVUE platform. Although in person provides a more user-friendly and straightforward testing experience, the information below will assist you in choosing the option that best suits your needs.
Once you have been approved to sit for the HS-BCPE, you will receive an email from Pearson VUE with your candidate ID number. There are two ways to schedule an appointment for the examination:
1. Online scheduling: This is the preferred method. To use this service:
OR
2. Telephone: Call Pearson VUE at 866.904.4432 to schedule an examination appointment. This toll-free number is answered from 7 am to to 7 pm Central Time, Monday through Friday. You may experience extended hold times.
When scheduling an examination, be prepared to confirm a location (for in-person testing), communicate a preferred date and time for testing, and provide your candidate ID number. Pearson VUE uses the candidate ID as an identification number in maintaining your record. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the test center (for the in-person administration) or to report for testing (for the online administration).
If you are taking the examination as a requirement for your college/university, please contact your program for complete instructions regarding on-campus testing.
If you are testing at a public test center as either a practitioner or voluntary student, you will receive an email from Pearson VUE with your candidate ID number. Pearson VUE uses the client candidate ID as an identification number in maintaining your record.
When scheduling an examination at a public test center, be prepared to confirm a location and a preferred date and time for testing, and to provide your candidate ID number. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the testing center. Please make a note of it, because you will not receive additional communications confirming your scheduled appointment.
There are two ways to register for the examination:
1. Online scheduling: This is the preferred method. To use this service:
OR
2. Telephone: Call Pearson VUE at 866-904-4432 to schedule an examination appointment. This toll-free number is answered from 7 am to to 7 pm Central Time, Monday through Friday. You may experience extended hold times.
When scheduling an examination, be prepared to confirm a location (for in-person testing), communicate a preferred date and time for testing, and provide your candidate ID number. Pearson VUE uses the candidate ID as an identification number in maintaining your record. When you contact Pearson VUE to schedule an examination appointment, you will be notified of the time to report to the test center (for the in-person administration) or to report for testing (for the online administration).
If you are taking the examination as a requirement for your college/university, please contact your program for complete instructions regarding on-campus testing.
Pearson VUE has developed a short video to demonstrate what you can expect at a test center.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs) for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
If you require a special accommodation(s) during the examination (e.g., an ADA-recognized disability, or if English is your second language), you must indicate your request when you submit your examination registration. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy. We also recommend uploading the appropriate documentation verifying your need for the request at the time of registration. All requests for accommodations are reviewed individually and are subject to approval.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You must bring:
Note: The first and last name that you use to register for the examination must exactly match the first and last name on the IDs presented on test day. Both required IDs must be issued by the country in which you are testing. If you do not have qualifying IDs issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have any questions or concerns about the IDs you are required to bring to the test center, please contactPearson VUE customer service.
The following security procedures apply during the examination:
You may take a break(s) at your discretion, but you will not be given additional testing time. You are prohibited from accessing cell phones, study materials, and/or any other unauthorized devices for any reason during your break.
Pearson VUE continues to closely monitor the COVID-19 pandemic and will adjust test center operations as needed. For updated guidance on health and safety practices, testing candidate policies, and location-specific testing information, visit the Pearson VUE website.
Although in-person testing at a Pearson VUE test center is the preferred option and provides a more user-friendly and straightforward testing experience, we recognize this is not feasible for all candidates. Before scheduling an online examination administration, individuals are encouraged to familiarize themselves with the below information, requirements, and specifications to ensure they can meet all criteria before registering.
NBCC and Pearson VUE provide reasonable and appropriate special examination accommodations (SEAs)for individuals with disabilities. The existence of a disability does not automatically necessitate an accommodation. Consistent with the Americans with Disabilities Act (ADA), a disability is a physical or mental impairment that greatly limits a major life activity or bodily function. All accommodation requests are reviewed under the Special Examination Accommodations Policy.
Only specific, limited accommodations may be available for those candidates opting for the OnVUE online administration of any examination. For security reasons, no unscheduled breaks will be permitted during the OnVUE test administration, regardless of approved accommodations. If a candidate anticipates needing additional breaks outside the scheduled 15-minute break, or is approved for frequent or scheduled breaks, the candidate is urged to test in person. SEAs must be requested for each examination registration. A candidate may use the Accommodation Request form or submit substantially similar documentation in accordance with the requirements set forth in the Special Examination Accommodations Policy.
Accommodations must be pre-approved by NBCC, or the relevant state agency, before scheduling the examination. If an examination is scheduled prior to receipt of written confirmation of SEA approval, the candidate may forfeit their accommodation request and/or their scheduled examination appointment time. Candidates who receive written confirmation of SEA approval must schedule their examination appointment by calling Pearson VUE’s toll-free number (800-466-0450) and selecting Option 3. For any questions related to accommodations, please feel free to email us.
You will be prompted to capture:
Note: The first and last name that you used to register for the examination must exactly match the first and last name on the ID that is presented on test day. If the identification you submit does not pass the initial review, you may be asked to submit an alternative option. All required IDs must be issued by the country in which you are testing. If you do not have a qualifying ID issued from the country in which you are testing, a passport from your country of citizenship is required along with a secondary ID. If you have questions or concerns about the IDs you are required to bring with you to the test center, please contact Pearson VUE customer service.
Before choosing OnVUE, evaluate your equipment and intended testing location to ensure that you meet ALL requirements for online testing: home.pearsonvue.com/op/OnVUE-technical-requirements. If you have questions about these system requirements, please contact Pearson VUE customer service.
Absolutely no other individuals (including children) or pets (except service animals) are allowed in the testing environment. We recommend using a room that has a door with a lock to reduce the likelihood of an interruption. Interruptions (including contact with any person other than the examination proctor) will result in disqualification from the online examination. In this case, the examinee will need to reregister for the examination with a new fee and plan to schedule an in-person appointment at a Pearson VUE test center.
Examinees must keep their webcam, speakers, and microphone on for the duration of the examination. Headphones and headsets are not allowed during testing (unless as part of an approved SEA). Additionally, examinees are not allowed to have textbooks, cell phones, smart watches, or other materials on their desks or within reach in the testing environment.
With both administration formats, candidates can test a maximum of three times during the 2-year period that their HS-BCP application remains open, with a minimum 90-day waiting period between examinations. Only upon passing the HS-BCPE will you be certified as an HS-BCP.
Candidates wishing to retake the examination should reregister using their application in the Credentialing Gateway.
If you have any questions about the HS-BCPE, please contact us at credentialinfo@cce-global.org with the subject line "HS-BCP Examination."
The information provided by the Center for Credentialing & Education, Inc. (CCE), on the cce-global.org website (site) is for general information purposes only. CCE makes significant efforts to maintain current and accurate information on this site. We are not responsible for any information concerning CCE or our programs, services, or activities that is published or displayed on any third-party website(s). These websites are maintained by third parties over which we exercise no control, and for which we have no responsibility. Individuals should verify any information obtained from third-party sources by referring to our official site or contacting our customer service team directly.
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